I am going to break the following TQ response on web conferencing for educators down into the following 4 sections:
1. How might teachers make use of such web conferencing/collaboration tools?
2. What things do we need to be thinking about as ed. tech. coordinators or administrators when we think about choosing web conferencing tools for our teachers/students/classrooms?
3. Given the criteria laid out under #1 above, what did our group think about the tools we looked at?
4. What might be some of the difficulties with using such tools (i.e., areas for training)?
How might teachers make use of such web conferencing/collaboration tools?I am not a K-12 teacher myself (I have taught at college level—undergrads and grads); K-12 teachers would clearly be able to come up with more ideas than what I have laid out here. For the college classroom, these tools have obvious relevance to distance learning programs, and I have used them in that way in limited ways.
For the K-12 setting, these tools could be used to have meetings with students in other parts of the state or world by which the learners can compare their notes on some study they have done and gain valuable additional perspectives not only on their data (e.g., studies in the science field) but on methods and approaches to study and life in general. it might be quite fun and a great learning experience to do such studies during class time and also record them for later reference. Students are “in their element” with this kind of interaction.
Teachers also might use these tools for in-service sessions—for instance, to save on travel time and fuel. Administrators could make similar use of the tools.
What should be some of our considerations when choosing these tools?The considerations, obviously, depend on the institution and total context where the tools will be used, but I would think that the following criteria would be important across the board, with the first three being most important.
• What is the cost of the technology? We want to minimize this, but not give up too many of the features that we will consistently make use of.
• What is the technical integrity of the product? This would include things like how well the tool will work with limited bandwidth as well as cross-platform compatibility. The tool has to run on different network infrastructures and OS’s and has to run with minimal lag times or delays. If it does not, people (students and teachers) get tired of it quickly and will not use it. Considered under this sub-point is also what plug-in’s will need to be installed and how stable or consistently they work.
• A third criterion would be ease of use. Teachers have enough on their plate so we do not want these tools to have steep learning curves. How intuitive the interface is is another closely related concern.
• A fourth concern would be ‘the feature-set for the price’: Does the product/tool have the feature-set we need? We would want to maximize the features we need while at the same time get them in the most cost-beneficial way. We may need to give up some things to get a price-point that meets other goals.
What would be some features we might look for? Obviously, this depends on the actual setting or school we find ourselves in. As an ed. tech. coordinator, I would try to conduct a focus group with teachers after choosing an initial collage of web conferencing tools, and then also follow-up with a survey to gain other views on what features they want. What are some of these features, across the board? A lot of the tools have the same general features:
• Whiteboarding
• Audio and video capabilities
• Chatting
• Upload of files and screen capture
• Presentation tools, such as the ability to sync everyone’s screen with what the presenter is doing and the ability of all users to interact with/modify the whiteboard and files.
Other bells and whistles come into play then—e.g., like commenting ability and voice annotations, and extra plug-in’s such as ready-made quiz creation
So what did we find during our quick survey of some web collaboration tools?Here is what we (i.e., my group and I) thought: there are a huge number of tools (and growing almost by the day) to choose from these days; however, many of them, to put it frankly, are not so good—they either seem to be in their developmental stages or just have not been thought out all that well.
The tools we looked at and tested as a group were Vyew, Wizig, and Yugma. We did not look at Eluminate because all three of us had used it before. Individually, I also looked at Skype; I found Skype to be not as full-featured or perhaps just not directed at the same audience; nevertheless, I found it to be a tool that might have some limited use in classrooms.
All three of us had used Eluminate and the consensus was that we liked it a lot. It seems to meet all of the criteria laid out above—e.g., handled even limited bandwidth very well, was stable technically—even given its use of Java (I find that sometimes Java can be “funky”)—the interface was intuitively laid out (i.e., I and colleagues could pick up on how to use it in a relatively short period of time; perhaps moderator role a bit more of a challenge), and, finally, it was quite feature rich.
As for the tools we examined this time, we found none of them to be particularly exciting or promising. None of them were very good with lower bandwidths (I have a low tier DSL connection); my connection never crashed but my keystrokes were sluggish, something that also can take away from the experience and focus on one’s content. My colleagues on a LAN and cable modem said they saw no delays. All of the tools included the basic feature set listed above, but none were terribly intuitive; you kind of had to go through the tutorial and look around for extended periods of time to find how to do things. The process of creating new sessions and inviting persons to them was pretty intuitive with all the tools.
Vyew had a somewhat richer feature set I thought, but it was hard to sort out the screen quickly…you had to pay attention to the tool too much of the time instead of to your content. Vyew also was a bit quirky in some of its features—e.g., you could only seem to delete one page at a time of your uploaded documents. Vyew included features beyond the basic tools listed above, like sticky note and audio contextual commenting or annotating. Yugma probably had presenter tools most like those of Eluminate—i.e., it was always clear who the presenter was. The way the other tools worked might be a source of confusion in this regard. Vyew said that it had not yet implemented the ability to save your session; the others seemed to have this feature. This is an important feature, allowing students to review what was said or absent students to review what went on. Wizig was the least feature rich, I thought. One of our group members also had an issue with her microphone not being detected by Wizig. Vyew had problems installing or running Java more than once during our session for two of our members.
As for the cost of the tools, we found prices based on how many users were involved, but I could not find anything on cost to institutions. Wizig might have been the least expensive, but it was also the least in features. My conclusion on these tools is that I would not recommend any of them at this time—I think the low tolerance of poor bandwidth and relatively poorly designed interfaces made them bad choices no matter how much they would cost the institution. So far, until we examine more tools, Eluminate is the tool of choice, but cost-benefit to the institution and the needs of the institution would have to be looked at.
As for our last point listed above, Ed. Tech. Coordinators will certainly want to lay aside time for training on the tools (as well as for pre-purchase surveys), but we need to focus on tools that even the least tech-savvy persons can pick up on relatively easily. These tools do exist—we just have to look for them. The speed of the tools and the general technical stability are also key issues, as I see it. The goal is for the technology to disappear so that the content can become the focus.